Return Policy
1. Return Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unopened, and in original packaging to qualify for a return.
- Proof of purchase, such as a receipt or order confirmation, is required.
2. Return Process
- To initiate a return, email us at info@poppin4u.com with your order details and reason for return.
- Upon approval, we will provide return instructions and a return shipping label (if applicable).
- The return shipping cost may be deducted from your refund unless the return is due to an error on our part.
3. Refunds
- Refunds are processed within 5-7 business days upon approval of the returned item.
- The refund will be credited back to your original payment method.
- Shipping fees are non-refundable.
4. Exchanges
- If you receive a defective or incorrect item, we will replace it at no extra cost.
- Contact us within 48 hours of delivery to report any issues.
5. Non-Returnable Items
- Perishable goods, personalized items, and opened products cannot be returned.
- Items marked as final sale are non-refundable.
For return inquiries, contact us at info@poppin4u.com.
